Terms of Service

Last modified: 5/16/2024

This Privacy Policy describes how Voyager (“we”, “our”, or “us”) collects, uses, and discloses personal information when you visit our website (the “Service”).

We are committed to protecting your privacy and ensuring the security of your personal information. By using the Service, you agree to the collection and use of information in accordance with this policy.

I. Introduction

This notice describes the personal data (“data”) we collect, how it’s used and shared, and your choices regarding this data. We recommend that you read this along with our privacy overview, which highlights information about our privacy practices and provides summaries of the data we collect and how we use it.

II. Overview

This notice applies to users of Voyager’s apps, websites, and other services globally.

This notice describes how Voyager and its affiliates collect and use data. This notice applies to all Voyager users globally, unless they use a service covered by a separate privacy notice, such as Voyager Freight, Careem, or Voyager (South Korea). This notice specifically applies to:

  • Travelers: those who request or receive transportation and related services, including package delivery and return services via their Voyager account.
  • Drivers: those who provide transportation to Travelers individually via their Voyager account or through partner transportation companies.
  • Order recipients: those who request or receive food or other products and services for delivery or pick-up via their Voyager Eats or Postmates account. This includes those who use guest checkout features to access delivery or pick-up services without creating and/or logging into their account.
  • Delivery persons: those who provide delivery services via Voyager Eats or Postmates.
  • Guest users: those without a Voyager account who receive ride and delivery services ordered by other Voyager account owners, including those who receive services arranged by Voyager Health, Voyager Central, Voyager Direct, or Voyager for Business customers (collectively, “Enterprise Customers”); or by friends, family members, or other individual account owners, including via Voyager Connect; and gift card recipients.
  • Borrowers: those who borrow a vehicle from an Owner through Voyager Carshare.
  • Owners: those who make their vehicle(s) available to others through Voyager Carshare.

This notice also governs Voyager’s other collections of data in connection with its services. For example, we may collect contact information of owners or employees of restaurants or merchants on the Voyager Eats or Postmates platforms; contact information of those who manage and use accounts owned by Enterprise Customers; or data of those who start but do not complete their applications to be drivers or delivery persons.

All those subject to this notice are referred to as “users” in this notice.